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Should any questions regarding the license system come up. Join our Discord and ask for help.

General Information​

  • You do not need a port to whitelist a server IP address.
  • Some game server hosts do not show your real IP address.
    In this case, please contact us so we can whitelist your server for you.
  • An invalid license key does NOT disable our plugins.
    If a plugin is disabled, it has another cause.
  • You are not allowed to share your license key with other people or projects.

How do I get my license key?​

Open a license ticket in our Discord and provide the following information:

  • Your BuiltByBit username
  • The plugin you purchased

Where do I find my license key?​

Use /license in our Discord.
You will find your license key in the embed message that is sent.

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If you do not have a key yet, create a license ticket and ask for one.

How do I whitelist my server on my license key?​

  1. Use /license in our Discord.

  2. Click the Manage Servers button.

  3. Enter your server’s IP address (not a domain).

    An IP address looks like this:
    80.166.4.321

  4. If you want to whitelist multiple IP addresses, separate them with a comma:

    80.166.4.321,80.166.4.322

  5. Click Save and reload the plugin. A server restart is not required.

My license key is not working​

First, check if the plugin is enabled.

Then reload the plugin and check the console output.

  • If you do not see any message stating that the license key is invalid, then your license key is working.
  • If you do see a message, check the reason and continue below.

How do i reset my license key ?​

  • To reset your license key, you will need to use the /license command in our Discord.
  • Then press the "Reset License" button.
  • Confirm the action by typing "YES" and press "Submit".
  • This will generate a new license key for you.

Reasons why your license key might not work​

Invalid server​

This means your server is not whitelisted on your license key.

Follow the instructions above to whitelist your server.

Make sure you are using the server IP address, not your panel URL or domain.

Invalid key​

This means the license key found in your config.yml is incorrect.

Retrieve your license key from our Discord again and update the value in the config.

Video Guide​

  • Check the video guide here.